To Answer Ruminating - yes, we're still here, it's just been rather busy for Steve and I lately for various reasons. Steve is heading back to the UK soon so he's snowed under with not just moving house but moving country (which makes moving house within the same country look like a walk in the park :) ) and I've had lots to do at my regular day-job.... Once Steve's move to the UK is completed I anticipate things should return to a normal pace again and for my part, I just made a very successful delivery to our customer so things may ease up at work for me too :-)
So yes, we're here, we're keeping an eye on things and trying to keep up with Support as much as possible right now - the rewrite for Dear Diary 3.0 is progressing, though it's a very big job so it's going to be a while yet.
Thank you for your concern though! :)
CastleMistress - if you can email us and give us a bit more information we'll see what we can do for you.
Ruminating - I think you're right about the menu options and I'll look in to spending a couple of hours making the system capable of supporting a good deal more menu options, I never realised they'd be so well used when we put that in ;)
Matt.