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Unable to connect?
Wed Sep 03 2008

I've been hearing a lot of people are unable to connect to the site although it seems that most are able to sometimes but not always. The bizarrest thing is that other people seem to be able to connect fine.

At this stage I can't see any pattern to those that can't connect - it seems to be rather random. Some have been unable to connect from the UK, others from the US. No specific carrier seems to have the fault from the reports I've read.

I shall continue investigating. If you have any information, (time of day that it happens?) that you think may be useful to me - or if you can suddenly access it properly again - please let me know.

Steve.

18 Comments
  • From:
    Dreamerbooks2003 (Legacy)
    On:
    Wed Sep 03 2008
    I have had trouble for the past several days.. I could get into some diaries but not others, and could not leave a comment or click on latest entry.. etc.. the buttons didn't seem to work.. Had trouble today but kept trying and finally got into the diaries I wanted to...
    It is odd..
    Thanx for the update and effort
  • From:
    ImNotLisa (Legacy)
    On:
    Wed Sep 03 2008
    Steve, this is the first time I've seen the diary up since maybe Friday? Keep getting time out/server reset notices, and a good many people I know are having the same trouble - Yetzirah, mamallama, Pragmatist. I have received only 2 notifies from the same time period. Glad to see you post, I was starting to lose hope when emails to you bounced back to server issues as well.
  • From:
    Yetzirah (Legacy)
    On:
    Wed Sep 03 2008
    I haven't been able to get on since my frantic comment, but got your notify and after two tries am here writing.
    One thing that does seem to be consistent is once ON DD, I cannot navigate to another page without a page timeout error happening.
    Time of day does not seem to have anything to do with it.
    I am totally flummoxed by the whole thing.
    It IS erratic, but if there is anything that stands out, it is that 95% of the time I cannot access DD at all for the last 6 days or so.
    Hope you can puzzle it out.
    We NEED you!
  • From:
    Andrew61 (Legacy)
    On:
    Wed Sep 03 2008
    For the past week I've had sporadic problems connecting, but usually could get through after two or three tries, or after just waiting a few minutes and trying again.

    Yesterday evening, however (US Central Time Zone) I was not able to connect at all throughout the evening, for many hours.

    Today it's hit or miss. I was able to get an entry posted, then could not connect again for awhile.
  • From:
    ImNotLisa (Legacy)
    On:
    Wed Sep 03 2008
    I've got my fingers crossed, I hope it keeps worked! I've missed everyone!!
  • From:
    MissTick (Legacy)
    On:
    Wed Sep 03 2008
    Thank you very much, Steve for looking into this issue for us! you are doing a great job!
    Wednesday night is the first time I was able to connect from UK since Friday, hopefully your fix worked. Thank you again.
    Lana.
  • From:
    Andrew61 (Legacy)
    On:
    Wed Sep 03 2008
    Everything seems to be working consistently so far, since you announced your fix... Thanks!
  • From:
    Calichef (Legacy)
    On:
    Wed Sep 03 2008
    Well, after a week of having only been able to get in once, I seem to be getting here just fine now. Keeping my fingers crossed-- even though it makes typing difficult!
  • From:
    DyingToBeThin (Legacy)
    On:
    Thu Sep 04 2008
    hiya, thank u so much! was lost without dd! u do a great job, thanks for fixing it!! :)
  • From:
    Allimom (Legacy)
    On:
    Thu Sep 04 2008
    I can now connect with no problems. Thanks!
    Alli
  • From:
    PredatorEd (Legacy)
    On:
    Thu Sep 04 2008
    So far, so good on this end.

    Thanks for investigating.
  • From:
    SavedByThree (Legacy)
    On:
    Thu Sep 04 2008
    Up to now I have not been able to connect to DD. Hoping the problem is solved. Missed it alot! Thanks for all your work!!
  • From:
    Supertrooper (Legacy)
    On:
    Thu Sep 04 2008
    I am back after a week ...funny thing was my other desk top at our weekend place was getting in fine at the weekend . Its been about 8 days at my main address .Just wouldnt connect at all . Thanks for working on it Steve .
    Linda
  • From:
    Kaliko88 (Legacy)
    On:
    Thu Sep 04 2008
    Whatever you did worked cause I can get in now with no problems. Kinda disappointing, though. I was all set to blame it on Microsoft and Service Pack 3.

    >^..^<
  • From:
    ThyVictoria (Legacy)
    On:
    Thu Sep 04 2008
    I havent been able to get in all week. Then early in the AM on Sept 2nd, like 4am I was able to get in but then once again OUT. I could not even get to the first page of this site, it constantly has timed out.Now Im trying 2 days later before 6am and I can get in and read this! Ive been going nuts trying to get here all week and searching the net for tips and pointers of why I couldnt access this site and it was timing out.

    Hopefully its fixed for good now! Seeing as I was able to post this!
  • From:
    Richardsworld (Legacy)
    On:
    Thu Sep 04 2008
    You did a great job of fixing the problem as far as I can tell. I go crazy without my DD. Today it seems to be working for me. Hope others who had this problem are fixed as well. Thanks and have a great day, Richard
  • From:
    Waterspriteflying (Legacy)
    On:
    Fri Sep 05 2008
    Oh, thank you, and I'm so glad! I'm one of the people who haven't been able to connect, enough so that I'd been contemplating the horrific task of transferring everything, including all the photos at Hamipiks to somewhere else.

    *big, relieved sigh*

    Hugs,
    Ani
  • From:
    Yetzirah (Legacy)
    On:
    Fri Sep 05 2008
    Wow.... things are working just smooth as silk, and FAST too!

    You ARE the Wonderful Wizard of Oz!

    Thanks!