Unwanted Password Changes
Fri Aug 31 2001

As yet we do not know whether it is a system glitch or whether someone has managed to write something that is being very annoying.

Please remember, no-one can gain access to your diary by resetting the password, they cannot 'guess' what it might be set to, and they won't receive the e-mail thats sent with the new one, since that will come to you, assuming you have your mail address setup properly.

We will be investigating the situation throughout the course of today, and will let you know more as anything comes up.

Apologies for the inconvenience, please don't panic, no-one can get your password through this method.

Steve.

35 Comments
  • From:
    Tinoz (Legacy)
    On:
    Fri Aug 31 2001
    Glad you put that. I thought someone was out to get me.
  • From:
    L3lueyes (Unauthenticated) (Legacy)
    On:
    Fri Aug 31 2001
    Thank-yas for the update, I was kinda trippin out when I got the notify that I had a new p-word for no reason!!

    *twilight zone moment?*
  • From:
    Sezrah (Legacy)
    On:
    Fri Aug 31 2001
    well it must be allergic to kiwis coz it didn't nab mine

    keep up the great work fulla's

    sez
  • From:
    Jayne (Legacy)
    On:
    Fri Aug 31 2001
    well, just so you know ~ it affected a private diary I share with some friends - and no one knows my personal email addy - so the chances this is someone playing games is doubtful but hey, i have been known to be wayyy wrong!

    :)

    hope the glitch gets fixed soon.
  • From:
    Pringles (Legacy)
    On:
    Fri Aug 31 2001
    Hey Guys,

    Hope it all gets worked out...catch the creep if someone is messing around!...

    enjoy your weekend
  • From:
    TheElf (Legacy)
    On:
    Fri Aug 31 2001
    Whoever/whatever is doing it, it was persistant. I'm glad I checked in here first; I was ready to blame somebody from the message board I hang out on for playing a practical joke on me. Thanks, as always, for the update.
  • From:
    Unykornz (Legacy)
    On:
    Fri Aug 31 2001
    All I know is I checked my mail, it told me I had a password change, I try logging in w/ the new one, it failed, checked the mail again, another password change, then another... I was ready to scream! Glad you're all jumping on it & yeah, I thought someone was out to get me for a while too!
  • From:
    StillMyst (Legacy)
    On:
    Fri Aug 31 2001
    The notice you sent as soon as this happened was very reassuring, Thank-you...
    Have a good week-end. *S*
  • From:
    Eliezer (Legacy)
    On:
    Fri Aug 31 2001
    Thanks for the update.

    I had already fired off an abuse e-mail, figuring three attempts to change my password were not a "quirk" but something intentional.

    I mean...it's not like I even use my real registered e-mail address or post it on here.
  • From:
    Malignant (Legacy)
    On:
    Fri Aug 31 2001
    Christ, thank God I'm not the only one. I've got severe PMS coupled with some password changing emails and its all making me a bit...paranoid.

    Nail their asses to the wall, I say.

    Have a nice day.
  • From:
    PrettyNpink (Legacy)
    On:
    Fri Aug 31 2001
    yea, I hope you nail their asses to the wall too!
  • From:
    Miraclewhip (Unauthenticated) (Legacy)
    On:
    Fri Aug 31 2001
    Yes, it's really me, but...yada yada.

    Before you push them through the legal system, could you please be so kind as to drop them off at Miraclewhip's account so my Mortal Kombat guy can kick the crap out of them first?

    THIRTEEEN UNWANTED PASSWORD CHANGES!! I guess I'm a bit of a password-changers magnet. ;) Some accounts got hit multiple times, so I don't even know which password is who as far as getting back to normal.

    Anyway TRY TO ENJOY your houseguests, it will all get straightened out I'm sure, and justice will prevail. (If it turns out to be a systems glitch, please disregard the MortalKombat request.)
  • From:
    Miraclewhip (Unauthenticated) (Legacy)
    On:
    Fri Aug 31 2001
    (with my new password). Just got the news that it was a systems glitch. That's OK. I'd actually forgotten the password to one of my accounts, and I have one now.

    Happy Full Moon!
  • From:
    Candle (Legacy)
    On:
    Fri Aug 31 2001
    Hey, guys... I sent you some email yesterday about a couple problems I'm having. Did you get it? One of the problems I first emailed you about months ago, but never received any reply from you. Let me know if you didn't get the email for some reason yesterday. Thanks, Candle.
  • From:
    Salamander (Legacy)
    On:
    Fri Aug 31 2001
    Apparently, the new passwords "took" for some accounts, while for other accounts the old passwords were never affected in spite of the "change". I'm also seeing on some of the diaries here that it wasn't just three hits (or multiples of three) that some people got; one DD person got 13 notifications, while one of the people on my board got five notifications.
  • From:
    Miraclewhip (Unauthenticated) (Legacy)
    On:
    Fri Aug 31 2001
    Actually Salamander, if you are refering to my 13, I miscounted. It was actually 12, a multiple of 3.
  • From:
    Salamander (Legacy)
    On:
    Fri Aug 31 2001
    Whoops.

    Never mind. (In best SNL voice.)
  • From:
    AQuietEvening (Unauthenticated) (Legacy)
    On:
    Fri Aug 31 2001
    I'm jealous actually. I'm new to DD and didn't have my email set up. I'd love to get an email with my password in it...just so I can access my diary :-)

    Until then...I'll just keep reading everyone else's :-P

    A Quiet Evening
  • From:
    Calgar (Legacy)
    On:
    Fri Aug 31 2001
    I am glad to have learned that it was a glitch. I am quite surprised that this didn't happen sooner, considering how easy it was for this person to (unintentionally?) reset all those passwords. I can, however, understand how the original programmer could have overlooked that in the first place.
  • From:
    Magster (Unauthenticated) (Legacy)
    On:
    Fri Aug 31 2001
    ok
    quick question
    i've requested a new password to the account magster because i can not get into it

    the password that i have doesn't work
    and it never sent me a password change

    and in the reply, i wasn't given a new password

    do i bug ya again? with another email for that account?

    wassup with all this
    LOL

    Love and God Bless You,
    Maggie
  • From:
    GlitterNothing (Legacy)
    On:
    Fri Aug 31 2001
    I say all 1000 users who got pestered by the e-mails should get a free year of DearDiary's 'Supreme' service. I mean, my god, one of us could've had a heart attack or something, thinking someone was trying to stalk us! Ok, ok, it's a stretch, but you can't blame me for trying...
  • From:
    Shay40 (Legacy)
    On:
    Fri Aug 31 2001
    Don't worry about it big guy. Just the fact that it was a glitch is a relief, and I'm sure there'll be very few of them to worry about here.
  • From:
    Passionangel (Unauthenticated) (Legacy)
    On:
    Fri Aug 31 2001
    Hey.. just wanted to say, you guys handled this really reponsibly, and love the no-nonsense attitude. And I did get my password changed.. thought someone was after me also :P
  • From:
    Suicideangel (Legacy)
    On:
    Fri Aug 31 2001
    although i accept your very emphatic apology and realise this was not your fault i am deleting my account. i know this probably will never happen again but what if there are other loopholes? i can't take that risk.
  • From:
    Unykornz (Legacy)
    On:
    Fri Aug 31 2001
    I still have faith in DD!!! :) I still think DD runs 10000% than Live Journal ever could dream to. This is my second diary account and I have never had any reason to make me want to move from here. :)
  • From:
    Stillbroken (Legacy)
    On:
    Fri Aug 31 2001
    Don't feel embarrassed. It's a system thing. Personally, I'm glad it was a glitch, rather than someone's lame attempt at causing chaos.

    No harm done, and with the exception of panicking a little bit, everything's turned out just fine!

    Thanks for the helpful and polite email you sent after I contacted you in a frenzy!
  • From:
    Atlas (Legacy)
    On:
    Sat Sep 01 2001
    How does this affect parody diaries?
  • From:
    MamacitaCutiePie (Legacy)
    On:
    Sat Sep 01 2001
    I'm glad I didn't panic! I was one of the 1000 people--but really--it was no biggie. You shouldn't feel so bad about the error. EVERYONE makes mistakes! I'm grateful that you figured out the problem so quickly.

    You guys are AWESOME.

    Thank you for all that you do for us.

    :-)

    MCP
  • From:
    Avalonelf (Legacy)
    On:
    Sat Sep 01 2001
    *~DearDiary~*

    Whooo hoooo!!! Good job!!!! Yay!!! Thanx SO much for taking time out of your life and fixing this, I kinda freaked when I got all the new password e-mails, it was scary, I thought someone WAS playing games, I was like NO!!!! GRRRR!!! Lol, but thanx for fixing the glitch in the system!

    Love,Alaina
  • From:
    ShadowRose (Legacy)
    On:
    Sat Sep 01 2001
    No problem, just glad it wasn't a hacker!
  • From:
    DavidAnnonymous (Legacy)
    On:
    Sat Sep 01 2001
    Thanks for letting us know, Steve. I never worry about security here at DD.net myself, but the whole thing did give me cause to stop and scratch my head for a second.

    D
  • From:
    (Unauthenticated) (Legacy)
    On:
    Sat Sep 01 2001
    Thanks for the update. I was about to accuse my boyfriend because I thought he might of tried to get into my diary. But now I know the real problem. Good job on tracking that!!
  • From:
    UCanCallmeAl (Legacy)
    On:
    Sat Sep 01 2001
    Thank you for all that you have done. You are doing a great job.
  • From:
    (Unauthenticated) (Legacy)
    On:
    Wed Sep 05 2001
    Some people forget that programs are written by mere mortals... or maybe they're just paranoid...
    I was one of the 1000 - no probs - just thanx for getting on the case and sorting it.
  • From:
    Slacker (Legacy)
    On:
    Sat Sep 08 2001
    hhhherr, herrr, heerrr. ( beavis and Butthead kind of laugh ) Good one guys, do it again, go on! Herrer hererrr herrrrr , funny !! I don't care, you guys rock , herrrr, h herrr herr!!!!!