I’ve noticed a HUGE number of people have email addresses on other diarists notify lists which are no longer valid and are bouncing. The mailbox for the user who runs the webserver process (and is the sender of all notify mails) was over 160Meg when I returned to the UK!! To that end, I have…
Some of you have noticed, and alerted us, of occasional error screens when trying to access the site. I have caught a couple of these in mid-session so to speak and believe it is being caused by a database lock. What appears to be happening is that MySQL is generally pretty clever about how it…
Ravyn raises an interesting point that I thought it would be worthwhile echoing for everyone to understand. If you are particular about the security of your diary (and indeed ANY system that you use) then you should be careful with your password. The following guidelines will help you a lot: 1. Never use the same…
In response to the questions posed by Hidingbehindmyself I thought it best to put them here instead of emailing privately incase anyone else was interested. Yes you can change your username, just email us (or use the Help facility, that’s the preferred method) your current username and what you’d like it changed to (please check…
Hi All, Just a quick update to let you know that I am getting through the support backlog slowly but surely. I’ve got about 15 more requests to deal with in the RTS system (which you get to by using the Help button above) and then i’ll start digging through my email. Once again, anything…
Many of you that have emailed support requests using one of the support mechanisms will have noticed that we went silent for a little while 🙂 Sorry about that! Steve is moving his family from Finland back to the UK so has been (and still is) without Internet Access, and since last Tuesday I’ve been…